Error on Updating Elementor 2.7.1 to 2.8.7

[mustak]

Hi Dear Respected Experts, I am facing an Error on Updating Elementor 2.7.1 to 2.8.7. the error is
"There has been a critical error on your website.

Learn more about debugging in WordPress."
After updating my elementor when i visit to my site, it is showing the above lines of error. I Hope the experts users including Admin of Babiato will help me as soon as possible to solve the problem. Thank you!

 

[zoulhan]

I give you 2 solutions.

1. rollback elementor to 2.7.1 (bad idea)
2. debug and fix the problem.

for solution 2
- edit wp-config.php file
- find define('WP_DEBUG', false) and replace with define('WP_DEBUG', true)
- save
- visit your website again and you will see the error message
- copy and paste the error message into the comments below

We need the error message to find out the problem.

 

[ckeeper]

Have you tried deleting the old version 2.7.1 and instead of upgrading install 2.8.7 directly. Let us know if that works. Thanks.

 

[Medw1311]

Most likely your version of PHP is old and not supported anymore.

 

[ckeeper]

Most likely your version of PHP is old and not supported anymore.

@medw1311 is right also check out the following requirements for elementor.

Requirements - Docs | Elementor

Our main goal at Elementor is to create the fastest, most advanced page builder for WordPress. To achieve this, we make sure it is based on the latest technolo

docs.elementor.com

 

[mustak]

I give you 2 solutions.

1. rollback elementor to 2.7.1 (bad idea)
2. debug and fix the problem.

for solution 2
- edit wp-config.php file
- find define('WP_DEBUG', false) and replace with define('WP_DEBUG', true)
- save
- visit your website again and you will see the error message
- copy and paste the error message into the comments below

We need the error message to find out the problem.

Dear zoulhan, after a lot of checking i have not found define('WP_DEBUG',false); in my wp-config.php
But i have written define('WP_DEBUG', true); & then got below the error.
.
Fatal error: Uncaught TypeError: Argument 1 passed to rh_add_el_page_settings_controls() must be an instance of Elementor\Core\DocumentTypes\Post, instance of Elementor\Core\Kits\Documents\Kit given, called in /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php on line 289 and defined in /home/runcloud/webapps/pickmyhost/wp-content/themes/rehub-theme/functions/el_functions.php:85 Stack trace: #0 /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php(289): rh_add_el_page_settings_controls() #1 /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters() #2 /home/runcloud/webapps/pickmyhost/wp-includes/plugin.php(478): WP_Hook->do_action() #3 /home/runcloud/webapps/pickmyhost/wp-content/plugins/elementor/includes/compatibility.php(69): do_action() #4 /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php(287): Elementor\Compatibility::document_post_deprecated_hooks() #5 /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters in /home/runcloud/webapps/pickmyhost/wp-content/themes/rehub-theme/functions/el_functions.php on line 85
.
I hope you will help me, & i will be thankful to you, if i got the solution for this biggest probem. Thank you.

 

[Medw1311]

What version of PHP are you using?

 

[mustak]

Have you tried deleting the old version 2.7.1 and instead of upgrading install 2.8.7 directly. Let us know if that works. Thanks.

Dear Ckeeper, Directly deleting old version & installing new version is also not working.

 

[mustak]

What version of PHP are you using?

7.4 but also lower versions are not working

 

[Medw1311]

7.4 but also lower versions are not working

Ok, is your theme up to date? As the error you posted is actually being thrown by ReHub

 

[mustak]

Most likely your version of PHP is old and not supported anymore.

Hey medw1311, do you sell elementor pro licences?

 

[mustak]

Ok, is your theme up to date? As the error you posted is actually being thrown by ReHub

Currently, theme is not up to date

 

[Medw1311]

Hey medw1311, do you sell elementor pro licences?

Yes, see the thread linked to in my signature.

 

[Medw1311]

Currently, theme is not up to date

That is likely your problem then. Download the latest version and update it via FTP

 

[slvrsteele]

Dear zoulhan, after a lot of checking i have not found define('WP_DEBUG',false); in my wp-config.php
But i have written define('WP_DEBUG', true); & then got below the error.
.
Fatal error: Uncaught TypeError: Argument 1 passed to rh_add_el_page_settings_controls() must be an instance of Elementor\Core\DocumentTypes\Post, instance of Elementor\Core\Kits\Documents\Kit given, called in /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php on line 289 and defined in /home/runcloud/webapps/pickmyhost/wp-content/themes/rehub-theme/functions/el_functions.php:85 Stack trace: #0 /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php(289): rh_add_el_page_settings_controls() #1 /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters() #2 /home/runcloud/webapps/pickmyhost/wp-includes/plugin.php(478): WP_Hook->do_action() #3 /home/runcloud/webapps/pickmyhost/wp-content/plugins/elementor/includes/compatibility.php(69): do_action() #4 /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php(287): Elementor\Compatibility::document_post_deprecated_hooks() #5 /home/runcloud/webapps/pickmyhost/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters in /home/runcloud/webapps/pickmyhost/wp-content/themes/rehub-theme/functions/el_functions.php on line 85
.
I hope you will help me, & i will be thankful to you, if i got the solution for this biggest probem. Thank you.

What's your REHub theme version? From this it seems that doesn't play well with your new version of Elementor.

 

[mustak]

Yes, see the thread linked to in my signature.

if i buy the license then will i get support from elementor team for this issue?

 

[Medw1311]

if i buy the license then will i get support from elementor team for this issue?

Not directly as support tickets need to be started through my Elementor account.

But as I said update your theme and your issue will likely be gone.

 

[mustak]

What's your REHub theme version? From this it seems that doesn't play well with your new version of Elementor.

Current Version: is 9.3.4

 

[mustak]

Not directly as support tickets need to be started through my Elementor account.

But as I said update your theme and your issue will likely be gone.

ok, let me update & see what will happened.

 

[Medw1311]

Current Version: is 9.3.4

That is very old, latest is 9.9.9.3