Overview
SMS Center For WHMCS has been designed to let you send text messages to both your clients and staff members right from within your WHMCS. The module features support for nearly 60 SMS gateways, including the world’s favorite Twilio, Clickatell and FastSMS. With it, you will be allowed to verify new customers and orders, as well as establish two-factor authentication to access your system.
Our module will empower you to create easily editable SMS templates that correspond to specific WHMCS email templates, both default and custom ones. You will be able to send single text messages as well, simply through picking a customer or typing in any number manually. What is more, SMS Center For WHMCS will allow you to text your administrators upon specific events, e.g. when important tickets are opened. As another option, you can design templates for mass SMS messages and send them at any preferred time, following the adjustable recipient filtering. If needed, you will be allowed to regulate multiple configurations under every active SMS gateway, each dedicated to a different group of countries. Having all kinds of sent messages stored in the archive, you as well as your clients can quickly browse and review any notification whenever wanted.
At any moment, your clients will be free to decide whether or not to receive SMS notifications. Once they opt in, they will be allowed to select particular types of messages they would like to have access to. Text notifications can be also used to equip customers with tokens required to complete the process of account or order activation.
Go beyond the ordinary means of securing a rapid and efficient flow of information. Open up a new channel of customer devotion with SMS Center For WHMCS, and stay close to your audience anytime, anywhere!
Features
- Admin Area
- Notify Your Clients And Administrators Via SMS Messages
- Use Single Or Multiple Configurations Per SMS Gateway
- Define SMS Gateway Rules Per Country
- Send SMS Using Client's Phone Number Field Or Custom Filed
- Use SMS Queue To Send SMS Within Defined Time Period
- Manage List Of Queued SMS
- Send Single SMS To Chosen Client Or Type In Any Number Manually
- Send Mass SMS Using Recipient Filtering
- Define SMS Template Counterpart Of Each Email Template
- Define Mass SMS Templates
- Estimate Message Length Using Character Counter
- Create Different Language Versions Of Each SMS Template
- Choose SMS Notifications To Be Received By Each Administrator
- Notify Chosen Administrators Via SMS When:
- Specified Product Is Ordered
- Specified Product Addon Is Ordered
- Specified Domain Is Ordered
- Ticket With Specified Priority Is Opened Or Flagged
- Support Ticket Have Response
- Support Ticket Department Reassigned
- Specified Administrator Or Client Logs In
- Product Automatic Setup Failed Or Succeeded
- Service Is Suspended
- Service Unsuspension Failed Or Succeeded
- Domain Renewal Failed Or Succeeded
- New Order Is Submitted
- New Cancellation Request Is Submitted
- Enable/Disable SMS Notifications Per Administrator
- Enable/Disable SMS Gateways
- Check Connection With SMS Gateways
- Enable/Disable SMS Templates
- View Verification Status Of Clients And Orders On WHMCS Lists
- Manage Clients Verification Status, Accepting SMS And Marketing SMS Agreements From Addon
- Manually Verify Client Status On Client Summary Page
- Send SMS From Client Summary Page
- SMS Templates - Merge Fields Support
- Choose Client Custom Field To Be Used As Client Phone Number
- Set Custom Token Length And Characters Set
- Adjust Format Number To International Automatically
- View SMS History
- View Logs
