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Action Required: Your app is not compliant with Google Play Policies

WhitePanda

Active member
Trusted Uploader
Jan 22, 2021
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PLEASE HELP TO SOLVE THIS PROBLEM

App Status: Rejected​

Your app has been rejected and wasn't published due to the policy issue(s) listed below. If you submitted an update, the previous version of your app is still available on Google Play.

Issue found: Invalid Data safety form​


We reviewed your app’s Data safety form in Play Console and found discrepancies between it and how the app collects and shares user data. All apps are required to complete an accurate Data safety form that discloses their data collection and sharing practices - this is required even if your app does not collect any user data.

We detected user data transmitted off device that you have not disclosed in your app’s Data safety form as user data collected.

Issue details

We found an issue in the following area(s):

  • SPLIT_BUNDLE 6: Policy Declaration - Data Safety Section: Device Or Other IDs Data Type - Device Or Other IDs (some common examples may include Advertising ID, Android ID, IMEI, BSSID)

About the Data safety section in Google Play User Data policy​

Your app must be in compliance with this policy. If your app continues to be non-compliant after August 22, 2022, your app updates will be rejected and your app may face additional enforcement actions in the future.
 
HERE IS THE SOLUTION



First of all Select the Application. After that, Go To --> App Content --> Data Safety and select these options.


Solution 1

1.jpg

1) Click on the Next button.


2.jpg

2) Now select " YES " . IF you select NO then this issue will be remain. YES means that your application collect Device ID from user. So its required to select YES option.


3.jpg


4.jpg

3) Select Device or other IDs from above options.

5.jpg

4) Click on arrow button. Now there will be few questions which you have to answer it.

See Below Image 👇🏻👇🏻

6.jpg

Click on Save button.

7.jpg

Click on NEXT button

8.jpg

All done!!! Just Click on submit button. And your problem is solved.


Solution 2

Simply Import this CSV



Click on " Import from CSV " and import the file from the above link. After that click on Submit Button.
photo_2022-09-13_13-41-21.jpg
 
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Remember that if your apps will be rejected 3 times total, your account will be banned FOR EVER
Who said ?? 🙂 Google rejected my one application more than 3 times and my application is still on PlayStore.


Play Console Policies Said that, " If your application got suspended more than 3 times then your Play Console Account will be Terminated "

Means you have 3 chances to protect your Console and 3rd chance will be last.
 
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